Frequently Asked Questions
Straight answers about our reviews, licensing and safer gambling.
Who is Prime Casino Guide?
Prime Casino Guide is an independent UK review publication established in 2026. We test UK-licensed casino brands with real accounts and publish honest, editorial reviews for adults aged 18 and over.
Are the brands you review licensed in the UK?
Yes. We only feature brands licensed by the UK Gambling Commission. Every review shows the licence number and a direct link to the official public register so you can check it yourself.
How do you make money?
Some links on our pages are affiliate links. If you sign up through them we may earn a commission, at no extra cost to you. This never changes our scores. See our Disclosure page for details.
How do you score each brand?
We score licensing, payments, content library, customer support and safer gambling tools. Each category is tested hands-on and the overall score is the average of all five.
Do I need to be 18 to sign up?
Yes. Gambling is only for adults aged 18 and over in the UK. All licensed operators run age and identity verification before you can deposit or withdraw.
What if gambling stops being fun?
Take a break straight away. You can self-exclude from every UK-licensed brand at once with GAMSTOP, get free confidential support from GamCare on 0808 8020 133, or visit BeGambleAware.org and Gamblers Anonymous.
Can I contact your team?
Of course. Use the form on our Contact page or email hello@primecasinoguide.co.uk and we usually reply within two working days.